Quote:
Originally Posted by 0x41^4
I struck all of my mentions of Stella (rather than deleting them) because myself and two others received broken firmware that still hasn’t been fixed. Given the price of their firmware, I can’t recommend purchasing from them until these issues are fully resolved. Once their issues are fixed (if they’re fixed), I’ll update my posts and remove the strike. For now, they’re teetering on the edge of being not recommendable.
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All issues concern our Intel-only firmware options; everything else is fully functional, except for our lower-tier EAC firmwares (T3 & Subscription). One of the people you mentioned was warned that Faceit hasn’t been tested extensively enough for me to confirm that it is fully functional and safe. These issues are being looked into now that I am finally home.
Your issue is most likely not caused by us, as I don’t see how the card wouldn’t even begin the flashing process. Either way, there was nothing I could’ve done over the past few days, as I wasn’t home. As I mentioned in my personal reply to you, I will regenerate the firmware for you to hopefully resolve the issue, and I can also handle the flashing process for you if needed.
I am the only person working on Stella’s firmwares, which is quite different from many others, as I handle everything myself except for responding to tickets. Everything else, product creation, testing, and delivery is done by me. No one else does that. There’s a lot on my plate, and I’m doing my best to handle everything professionally. I also run another business outside of Stella, so I don’t have the time every day to keep up with everyone at the moment.
On top of all this, I need to finish fixing our EAC firmware, which will hopefully pass testing this week. Once that’s done, everything will return to normal - both sales and support from my side. There’s only so much that I and our staff can do during times like this. They cannot generate customer firmwares, as they don’t have access to my cloud builder. I will most likely change that, it should make the entire process much smoother for both customers and myself.
– William.