Elamidas-Earnest Innovation | 10D | 35x | Auto Events | Dungeons | Long Term Jobbing

11/02/2014 18:15 NoTime2Waste#7426
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Just one last introductory paragraph;
We know that our support used to lack in both quality and quantity. We didn't reply fast & the replies used to be unresponsive to your actual question. Worry not, this won't be happening anymore. We've got multiple people who take turns specifically answering on the ingame support channel and the support tickets. Furthermore, it's easy to access both, since you're simply re-directed to the support ticket page via the launcher (which also displays all sorts of news via FB & Twitter). In case you don't want to write a ticket and wait, you can go ingame and PM the character called "[BOT]Support". All messages that are written to this character are collected and displayed in our incredible administration panel on the website (WHICH IS CURENTLY OFFLINE). We can easily see your questions and answer you immediately without needing to go ingame. In addition, it's easier for you to always message the same 'name', instead of writing globals & wasting time/money to find an online game master. It's much easier to just message the bot, we can all see the questions and answer simultaneously. You'll get the most qualitative support existing in Silkroad history (pretty easy, since nobody has ever had awesome support. Till now!) (Yes I have to agree, you either!)
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Like are you even serious ? Akasch doesnt care about the Server at all ! This team is the exact contary of professionall.

What ? You still dont believe me ? Well, then check this lovely Screenshoot. Unfortunately we werent able to catch the hole conversation, but I guess it says enough. This Server will die soon.

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Thank me later.
11/02/2014 18:19 .Xen#7427
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Originally Posted by pittbull1822 View Post

Well yesterday they said in ingame notice that there will be update at 00:00 hour, but there was no update :D so ppl are quite annoyed.
That's not the first time i guess? If that happened several times don't take that ''message'' to 100% serious. There might happened smth in reallife with the coder or whoever organizes that shit. They are humans too, everyone makes mistakes... People are just unpatient and crying for a fkin game. Let's don't forget to say it's a fkin game :)

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Originally Posted by NoTime2Waste View Post
This Server will die soon.
Well you are acting like that server should stay forever online...
Tell me ONE Server that stayed till TODAY online (And not a fkin server that opened few weeks ago, i mean a server that stayed for years on).
Get over it, a game is a game..
11/02/2014 21:22 ​Exo#7428
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Originally Posted by NoTime2Waste View Post
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Well, 'we couldn't get the whole conv' who are 'we' ?
11/02/2014 21:57 jamesbonder#7429
spreading bullshit, but i agree with the fact that this "Elamidas Crew" gives 0 fucks about the players, all they want is to get payed, here is a suggestion guys PAY ATTENTION TO THE PEOPLE AND MAYBE YOU WILL GET MORE MONEY FROM THEM, it is simple logic stop being stupid.
here a simpler way to explain it
you give a good service, people will pay for the good service
you give a bad service, people will criticize it and pay little to nothing for your crappy service (where you are at btw)
the only reason you still got people it is because they are either no-lifers that LOVE being o.p. or they simply got time and money to waste on shit (rich people :) )
11/02/2014 22:00 bigaffe#7430
im waiting for my silks 14 hours now WTF
11/02/2014 22:03 In Flames#7431
website doesn't work??
11/02/2014 22:15 marcos666999#7432
Nope, and server down again ?
11/02/2014 22:26 jamesbonder#7433
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Originally Posted by bigaffe View Post
im waiting for my silks 14 hours now WTF
I don't know what to tell you man, you probably wasted your money.
Again like they have said, promised, sworn : We will emphasize player communication.
That was straight up BULLSHIT, see whats going on here? Not a single person can say wtf is going on, and apparently for quite some time. All i can say is that server failed to the players, not to me. Why? I just like playing for fun that's why, so if the server fails for 1000 other people i don't care, I might spend here and there, but only for fun, not to take it as a life decision. Just take it as experience. You should have seen this coming, they are not professional at anything. They are amateurs that made 2 servers with huge stuff but failed to keep the one thing that is important that you need to COMMUNICATE WITH THE PEOPLE
11/02/2014 22:41 bigaffe#7434
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Originally Posted by jamesbonder View Post
I don't know what to tell you man, you probably wasted your money.
Again like they have said, promised, sworn : We will emphasize player communication.
That was straight up BULLSHIT, see whats going on here? Not a single person can say wtf is going on, and apparently for quite some time. All i can say is that server failed to the players, not to me. Why? I just like playing for fun that's why, so if the server fails for 1000 other people i don't care, I might spend here and there, but only for fun, not to take it as a life decision. Just take it as experience. You should have seen this coming, they are not professional at anything. They are amateurs that made 2 servers with huge stuff but failed to keep the one thing that is important that you need to COMMUNICATE WITH THE PEOPLE
go hate somewhere else
11/02/2014 22:41 marcos666999#7435
Quote:
Originally Posted by jamesbonder View Post
I don't know what to tell you man, you probably wasted your money.
Again like they have said, promised, sworn : We will emphasize player communication.
That was straight up BULLSHIT, see whats going on here? Not a single person can say wtf is going on, and apparently for quite some time. All i can say is that server failed to the players, not to me. Why? I just like playing for fun that's why, so if the server fails for 1000 other people i don't care, I might spend here and there, but only for fun, not to take it as a life decision. Just take it as experience. You should have seen this coming, they are not professional at anything. They are amateurs that made 2 servers with huge stuff but failed to keep the one thing that is important that you need to COMMUNICATE WITH THE PEOPLE
Good point, I haven't seen a declaration yet about the massive dc this morning, or why the website is off...
11/02/2014 22:43 jamesbonder#7436
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Originally Posted by bigaffe View Post
go hate somewhere else
LOL, dude did you read the whole post? where am i hating? Go start a flame war somewhere else, ok? :)

Anyone know where the notifications are at? like probably some hidden forum of the sort. Maybe we got the wrong thread here, playing the wrong server :p
11/02/2014 22:50 bigaffe#7437
yes elamidas rip gimme your money and go slp
11/02/2014 22:58 NoBanPlis#7438
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Listen & watch and freaking enjoy being so blind.
11/02/2014 23:20 jamesbonder#7439
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Originally Posted by bigaffe View Post
yes elamidas rip gimme your money and go slp
Sure, why not? WTF if you donated that means you have money to spend.
Bad investments = good experience
Good investments = GREAT experience
that is how life economically works, asking for your money back won't do shit. You got on the offensive cuz you care about what? How much did you spend? I am sure you spent less than what i earn ... PER DAY LOL

please don't come up with some bs number i can see right through you since you are typing like a mad arabian kiddo.
11/02/2014 23:29 bigaffe#7440
u just talking too much, and u have no idea, whole time wondering , that why im talking like mad arab.