[Only registered and activated users can see links. Click Here To Register...]Quote:
Just one last introductory paragraph;
We know that our support used to lack in both quality and quantity. We didn't reply fast & the replies used to be unresponsive to your actual question. Worry not, this won't be happening anymore. We've got multiple people who take turns specifically answering on the ingame support channel and the support tickets. Furthermore, it's easy to access both, since you're simply re-directed to the support ticket page via the launcher (which also displays all sorts of news via FB & Twitter). In case you don't want to write a ticket and wait, you can go ingame and PM the character called "[BOT]Support". All messages that are written to this character are collected and displayed in our incredible administration panel on the website (WHICH IS CURENTLY OFFLINE). We can easily see your questions and answer you immediately without needing to go ingame. In addition, it's easier for you to always message the same 'name', instead of writing globals & wasting time/money to find an online game master. It's much easier to just message the bot, we can all see the questions and answer simultaneously. You'll get the most qualitative support existing in Silkroad history (pretty easy, since nobody has ever had awesome support. Till now!) (Yes I have to agree, you either!)
Like are you even serious ? Akasch doesnt care about the Server at all ! This team is the exact contary of professionall.
What ? You still dont believe me ? Well, then check this lovely Screenshoot. Unfortunately we werent able to catch the hole conversation, but I guess it says enough. This Server will die soon.
[Only registered and activated users can see links. Click Here To Register...]
Thank me later.