Quote:
Originally Posted by LekoArts
- TBM doesn't automatically mean that the person scammed someone else. And you can't make generalizations as it's different for every user.
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Yes, I absolutely can make generalizations here, I am explaining to you how an average client / user views ratings / feedback. This mentality is not restricted to ePvP and works the same way in all marketplaces that have a rating system. Saying "you can't make generalizations as it's different for every user." has no value in this conversation, it's simply a blank statement.
Quote:
Originally Posted by LekoArts
Then it's your job to make sure that they Request a Trade. It's common practice of scammers to first make legit trades, collect positive ratings and then push the users to not use the RaT system as they are "trusted". Such users now have a voice.
If you're a legit trader it shouldn't be a problem to use the RaT system.
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You're missing the point here. We're not talking about not being able to identify real feedback among unsubstantiated feedback. We're talking about the whole existence of the post being seen to others.
I have even had 2 cases now that have definitely made a few possible customers lose their interest.
https://www.elitepvpers.com/forum/le...l#post36408230
https://www.elitepvpers.com/forum/le...l#post36447068
Both users have reported to me that it has been their mistake and they haven't removed their posts even when kindly asked. You cannot deny that this is leaving a wrong impression of my service.
Now again, I lose maybe 1-3 customers because of that which is not a big deal for me at all. A new service will have to start all over again, hoping that it won't happen to him again which is an unlikely case. A likely case is that he / she simply puts the focus on other platforms where such things can't happen, which is
LITERALLY every other forum in this area.
Quote:
Originally Posted by LekoArts
Our rules forbid illegal activities.
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That saying has absolute 0 value. Just because you say it's not allowed doesn't mean it won't be done. And I can guarantee you that those activities will go unpunished. The only loser will be the victim.
I am giving you feedback because I am absolutely with 100% certainty sure that you are making a very big mistake in that area and you will have a lot less new / small sellers and a lot more people leaving because their threads are spoiled.
If you want to improve your marketplace and have less people scammed / more honest reviews then you should do the opposite of your current plan and moderate more. Every other marketplace has a report a scammer / dispute feedback area where no confirmations of trade by either parties are even needed and I've personally never had any issues with it. They go even as far as banning people from their platform who have committed fraud on other sites.
Your current idea of having "Super strict" rules that can't be bent is not how rules work. Rules can only effectively exist because of exceptions.