Ive send a tiket some time ago becose the unknow error and that it's what they said me;
Quote:
Tu cuenta ha sido baneada de forma permanente por uso de hacks.
ProSiebenSat.1 Games GmbH tiene un código de conducta por el cual se rige y toma medidas en consecuencia. En casos como el tuyo, no damos segundas oportunidades.
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Quote:
Hi S(Player Name),
My name is and I'm Ninoska Ticket Agent Support Team ProSiebenSat.1 Games GmbH.
I will be responsible for carrying your case with ID: PEO-811-16138 until it is resolved and / or has been notified to the appropriate department.
Your account has been permanently banned for using hacks.
ProSiebenSat.1 Games GmbH has a code of conduct which governs and takes action accordingly. In cases like yours, do not give second chances.
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PD; in my chase ive got some capsules from a friend and ive ben lucky and got the perms sets and some idiot report me on ProSiebenSat.1 , i think they only checked if i have some GC in the account and cuz they see nothing they ''supose that ive using hacks''