PayPal question, help please :)

08/21/2013 19:47 FantastiC_4#16
Ok, i just clicked on "Resolve claim now" and i got 3 options:

- I have shipped the item and I can provide proof that the item was shipped through an approved shipper to the address on the Transaction Details page.
- I have not shipped the item and I will refund the payment.
- I have refunded the payment for this transaction.

What should i choose lol? If someone could help me, i would really appreciate it :)