Weird SRO Client crash.

[dimkacool]

Hello. I've noticed that some of my players have the following problem :

They start client, press start at launcher, game logo appears, black screen appears, music starts playing and before even game intro starts - client crashes.
However, if they extract client again, they can play. Just after they close client and wanna launch it for the second time - same **** appears.

Any ideas? I face this for the first time, I don't know what could it be.

[Snow*]

Could you upload your .dmp file?

I've faced this problem once.... I used the arabia intro while I don't have arabia files in my client, so the client crash @ the intro. Try to change the intro.
*Have you updated anything lately?

[dimkacool]

No, most likely I know the problem. It's because of default resolution. It's too high for someone and they just need to change it in the launcher settings.

[Kape7]

Originally Posted by dimkacool

No, most likely I know the problem. It's because of default resolution. It's too high for someone and they just need to change it in the launcher settings.

Then make a patch on the downloadserver with the config file and set a default, working resolution?

[DeviasTeam]

Next time you upload your client to public, simply delete all the files inside setting, leave setting folder empty, that will set every option to default (music, resolution, graphics etc...)

[dimkacool]

Originally Posted by Synx7

Then make a patch on the downloadserver with the config file and set a default, working resolution?

What res. is default? 1024x780?