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Firehawk - Your premium ingame addons installer & updater.

View Poll Results: Are you using Firehawk? If yes, on which OS are you using it?
Microsoft Windows 1,222 94.36%
Mac 97 7.49%
Multiple Choice Poll. Voters: 1295. You may not vote on this poll

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Old   #421



 
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It might be a bug, but normally, this can't be. Would you mind sending me a screenshot?

FYI: We had some trouble sending push notifications for WoWPro. For this reason, you may have received more push messages than usually. Sorry about that.



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Old   #422
 
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Hi
I keep getting 403 Forbidden error when trying to connect to the updater. I've tried to disable the firewall and AV but same result. Tried to uninstall and reinstall alot, but no changes.
Win 8.1 OS



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Old   #423



 
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Old   #424
 
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Getting: ERR_BAD_SSL_CLIENT_AUTH_CERT error


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Old   #425



 
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Since we are using an SNI Certificate, issued by Cloudflare, the issue is at your end. Would be interesting to know, what your browser shows in the certificate information. Would you mind checking that and post the result here?

Just a sidenote: There are some hosts, which are manipulating your connection without your knowledge in order to read your encrypted traffic.

What OS and browser are you using? It might fail on Windows < 7.

@All

If you are experiencing issues while using the bookshelf, please close the client completely and open the file settings.ini from the Firehawk data directory using a text editor. Remove the following part:

Code:
[bs]
Path=
Executable=
Addons=
Save the file and restart the client. Problem should be solved. If not, please let me know.
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Old   #426
 
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Here is the image of the firehawk client where I cannot download the Goblineer Gold Guide.

Imgur: The most awesome images on the Internet
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Old   #427
 
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Quote:
Originally Posted by Whoknowsit View Post
Since we are using an SNI Certificate, issued by Cloudflare, the issue is at your end. Would be interesting to know, what your browser shows in the certificate information. Would you mind checking that and post the result here?
Not that sharp on which certificat i should look at, got alot on the computer :-/

Quote:
Originally Posted by Whoknowsit View Post
What OS and browser are you using? It might fail on Windows < 7.
It's just recently startet to mess up, been running firehawk before with no problems, but the problem startet at the same time on both mac and win computer.

I'm using Windows 8.1, Chrome and IE
I also have the same problem at a Mac computer on a different network and ISP using Mac OSX, Chrome and Safari
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Old   #428



 
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Quote:
Not that sharp on which certificat i should look at, got alot on the computer :-/
I mean the one that is displayed next to the address bar in your browser.
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Old   #429
 
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It's working now dunno why or how, but it's alive
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Old   #430
 
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Similar problem with my client -- unable to download anything for "Firehawk's Bookshelf":

You must register and activate your account in order to view images.

EDIT: Windows 10 Pro x64.
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Old   #431



 
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Did you follow the hint above? Alternatively, just reinstall the client.
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Old   #432
 
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Quote:
Originally Posted by Whoknowsit View Post
Did you follow the hint above? Alternatively, just reinstall the client.
Reinstall resolved the issue. I was unable to locate the data directory, I'm sure I just looked over it. Thanks!
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Old   #433



 
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@All

Just FYI: We are aware of an issue that causes Zygor not to load any guides. This is not a Zygor issue, it has been produced by ourselves. We are already working on a fix.

EDIT:

After ~3 hours of research, the problem has been identified and fixed. We've uploaded the fixed package. If you are experiencing problems using the addon ingame (saying "- none loaded -"), just reinstall it using Firehawk.
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Old   #434
 
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Quote:
Originally Posted by Whoknowsit View Post
@All

If you are experiencing problems using the addon ingame (saying "- none loaded -"), just reinstall it using Firehawk.
Just did that. No go.
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Old   #435



 
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You are right. For some reason, the server delievered the resource from the cache, so you were not able to download the fixed version.

I've cleared the cache, so it should (really) work now.

Sorry for the inconvenience.

EDIT:

We've lowered the wait time for free users from 24 hours to 12 hours, so free users can receive updates for Zygor Guides 12 hours after official release. Please note, that the changes may take a few minutes before taking effect, so you might not see the latest version right now, but very soon.


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