gms told me its impossible to unbann an acc.. they cant do it but it wont happen even if you got proof you didnt do anything..
now i seen a charname in the acc blocking list 2 times and he got banned 2 times.. i readed it on the homepage and i asked gm.... he didnt say more then that they banned him..
now i saw him ingame 5 mins ago... how the **** did he unbann hes acc ? :S