Quote:
Originally Posted by hexitaz
Invalid link of discord i cant join
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Here it's
Quote:
Originally Posted by Nubstylez
when you schedule a 20 min server inspection and it leads to hours of waiting.. Thats an issue. Even if it is a virus issue you and your customers still have to wait everytime..They say this virus thing could go right into 2021.. Anyways I was under the impression you guys owned the equipment and server and thats why it was going to be long term server.. now that i know its hosted and you will never know when the issues will be done when something like this happens. is just a total mess.. people want a stable server that wont have issues like this even if there is what you call a virus issue with people short staffed.. You pay for a service they should be able to fix the issue for you right away.. but this just tells me itll be fixed whenever.. could be waiting weeks.
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Yes, also an earthquick may happen, we can not see the future
However if you have read the #announcements in the discord server, you will see that we have mentioned already that it's from the server company side.
What can we do about it ? contacting them and report the issue. So they can go there and do the physical work.
We have received many mails from them with apologizes and explains that situation of COVID19 and we do understand the situation and we're waiting and contacting them.
You should too understand the situation, however we're not forcing you to wait with us, if you have a better place to go, please enjoy your time there with a wish from RakkionTeam of having what you deserve there.
If you expect that we go there and kill the server company because they're affected because of COVID19, we will not. We do understand the situation.
However we never had spikes, or lags, or any issues, we believe you know that already, so you should believe what we're saying when we do. Because we do not have bad history together or so that makes you always think the bad thing over the good.
Thanks for reading this.