I would suggest trying this server now / or again. For awhile, there were quite a few problems the admins had to fix which seems like majority are taken care of now (sro servers always have bugs and always need tweeking). I've been able to stay in game for long time lately and play comfortably.
Also I like the challenge of edited EU so that they aren't so overpowered. You'll see a few players crying about it but that's usually because they dont like change and prefer no chance of ever dying.
They do have a active support team. Discord seems to be a good place to hang out with them. Don't go there to beg and *****. Chat normal and you have better conversations
