Hello all,
For 8 months my char got banned because of credit card fake^^
now i send a e-mail support to joymax.
I got this back:
We have received your email regarding your Account got blocked. We are sorry for the inconvenience that this had caused you. We assure you that we''ll do our b
est to help you out with your concern.
We want to help you out with this so here''s some tips needed to do:
We can only remove the suspension on an account when we receive a direct notification from our payment partners.
In order to remove suspension on your account, you must first contact the payment partner whose service you used to purchase silk. Only a direct e-mail notification from our payment partners is considered a proof. Once the e-mail has been received, the suspension is removed as soon as it is confirmed.
I dont know what i have to do, because a friend from another country do this fake for me... Can someone help me?