@
You clearly don't see the point of people complaning about your management of the situation, that comes down to 2 main things:
1-
Poor communication: when you communicated the reset the community reacted better then expected (even if some players lost many hours of gameplay) - you told you were "Highly aiming to re-open the server by the past weeked" you clearly failed to do that and not only you didn't open in the date YOU aimed to open but you didn't even provide a date of when the server will open!
2-
Inability to solve problems in a timely manner: This is more about incompetence, the last day the server was "ok" apart from lags, dc an login issues - all problems that are clearly linked to poor provider infrastructure (maybe to save on server rent), you and your dev were not able to get these things done in 5 days! And you started mentioning new additions like the channels that honestly no player care about compared to opening the server
Furthermore, what you are saying is not true! You didn't reply to most PM on discord, as in my experience and other friends that just asked you some very polite questions.
Stop lying,
tell the community things how they are and get this open asap... You already killed 80% of the hype linked to this server opening