Pre-ordered Quantum Break, but haven't gotten your PC code yet? Well, it may be possible that you get a refund. Plenty of gamers have been at arms, showing their disappointment that they are not able to play the Xbox One and the PC version at the same time, as they so believed.
Instead, Microsoft will actually be sending out the PC codes in waves, in the next 7 to 10 days, providing you have pre-ordered the Xbox One version.
This was all said from the Xbox Support twitter account, saying that they will offer the refunds because they didn't give out enough information when the order codes will be released.
Need some help regarding Quantum Break? You may want to check their FAQ, located in the Xbox Forums.
Source