Patch error please help.

Hi, sorry to ask this here but Atlantica's GM in ndoors are just not helping at all... I can't seem to download the latest patch because of some .lst error. They had me download new software to uninstall, download over again, install, etc etc take pics... after 2 days they have not helped me at all, its still there.. i need to play AO soon, im missing my goonzu coupons! Everyone here seems to be smarter than they are so hopefully you guys could help me.

Here is my desktop pic that they made me take a picture of:

Early thanks to who can help.

Hmm the IE page inside the patcher isnt loading aswell.
Maybe your internet explorer is the source of the problem, because clients always open connections over the internet explorer from Windows.

Maybe got a bad proxy server in your connection settings? Try to get the newest version of IE maybe it will help.

Besides AO writes much registry crap. MAybe cleaning your regisrtry could help aswell.