Question please for the experts Developers Server protection

Need Expert Advice: Server LAG & DC During Grand Opening (DDoS or Misconfiguration?)


I’d like to ask for your help regarding a serious issue we faced during our server's grand opening.

We launched a Silkroad private server and ran a 2-week beta period with no problems at all. Everything worked smoothly.

However, during the grand opening, just 2 hours after launch, we experienced severe LAG and mass disconnections (DC). At the same time, our VPS was not accessible for a couple of minutes, then it became accessible again — but the LAG & DC issues persisted for about 2 days.

Our developer claimed that:

It was caused by a DDoS attack, and

Later said the firewall was turned off, which allowed the attack.

Eventually, he said the problem was solved. But by that time, we had already lost many players due to the instability.

Server Info:

Hosting: OVH VPS

Protection: MaxiGuard filter

My Questions:

Does this sound like a real DDoS attack?

Could turning off the firewall really cause such issues?

Is it possible the problem was due to bad configuration or weak protection?

Any insights or recommendations would be highly appreciated.

Thank you in advance.

we asked the developer he said vps ovh already have protection ddos attack also we use filter maxiguard have protection

#moved

First of all Don't ever close Firewall !!!!

Second thing don't use the same host for wesbite and DB use 4G ram Machine for website and the rest for the DB and Server Files , in Firewall just allow the RDP Connection Port, then Enable all Ports with scope for maxiguard or the filter IP's

another thing about lag issues if you have big amount of players and Big spawn rate and not designed with GameServers you will get lag in GS which it's counting big MS im SMC also ObjCount is overrated

at least don't use shared tools ..

Quote:

Originally Posted by VORTEX* First of all Don't ever close Firewall !!!! Second thing don't use the same host for wesbite and DB use 4G ram Machine for website and the rest for the DB and Server Files , in Firewall just allow the RDP Connection Port, then Enable all Ports with scope for maxiguard or the filter IP's another thing about lag issues if you have big amount of players and Big spawn rate and not designed with GameServers you will get lag in GS which it's counting big MS im SMC also ObjCount is overrated at least don't use shared tools ..

Thanks for your input, I really appreciate your time.

Just to clarify, I’ve been running Silkroad servers for around 4 years using a setup with 5 GameServers all hosted on a single VPS (same database, same files, website).
During that time, I never experienced any DDoS attacks, lag, errors, or disconnections — everything was smooth.

The issue I mentioned in this post only occurred in the last grand opening, and the main difference was the developer — it was someone new, not the one I’ve worked with for the past 4 years.

So I’m trying to understand whether this issue is related to the new setup or the developer’s handling of the protection/configuration.

Thanks again for your advice.