i need help to solve this part please

Hello all,

i did everything fine until I reached the SMC server control part and as shown in the pic it works except the Shard doesn't turn green I don't know what is the reason

can anyone help me with the solution, thanks in advance

for changing AG&GS count

CERT DB:
HTML Code:
EXEC SILKROAD_CERTIFICATION.dbo._UpdateAgentCount 1

#moved