customer support question

02/01/2010 07:55 exzellion#1
san po ba pwedeng mag send ng message sa grandchase admin or gm's.
kc po may problem ako dun sa pag buy ng shadow necklace.
nadload ako ng 140 pesos na cash.tapos nung bibilhin ko na ung necklace kay jin.biglang sabi: server connection error (or kung ano man un).tapos try ko lang ng try,hanggang maging success.tapos nung tinignan ko kay jin,walang necklace,hinanap ko kung nasan,tapos pag punta ko sa invent ni elesis,biglang nandun.pa help naman po.kailangan ko po un kay jin.plsss kanino ko po pede i request na ilipat un kay jin? kung kailangan nila nung serial at pin nung kaloload ko lang na cash,nasakin pa. tnx po sa mga tutulong.:handsdown::handsdown::handsdown::handsdo wn:

salamat po...
GRANDCHASE FAV. GAME
02/01/2010 09:18 noein8413#2
the only thing i can say is report it at Costumer Support...as an in game bug...
02/01/2010 09:22 exzellion#3
san po bang site?..sa gc po ba? or sa forum?
02/01/2010 09:23 exzellion#4
..pede po ba humingi ng help kay gm voodoo?diba po game moderator sya ng gc?
02/01/2010 09:34 PiReights#5
i dont think that was a game bug...

maybe you just mistook the elesis' shadow necklace as jin's shadow necklace...

if that's the case, then you can't do anything but buy new shadow necklace for jin...
02/01/2010 09:40 exzellion#6
...sure po ako na jin ang gamit ko nun sa shop..