Please someone translate

I wrote an email for rsro admins .And they answered:

ответ сотрудника тех. поддержки:
Имя Вашего персонажа признано недопустимым, что повлекло за собой блокировку аккаунта согласно правилам игры.
В настоящее время Ваш персонаж не может быть переименован.
Сожалеем, но Ваш аккаунт останется заблокированным.
Примите наши извинения за сложившуюся ситуацию

so please someone translate.

response to staff those. Support:
Name of your character considered it intolerable that led to the blocking of the account under the rules of the game.
Now your character can not be renamed.
Sorry, but your account will remain blocked.
Please accept our apologies for the situation

sorry:(

Oh... well thats bad

answer from support team:
the name of your character was deemed invalid, which caused your account to be blocked according to the game rules.
currently your character cannot be renamed
sorry but your account remains blocked
sorry for the inconvenience

dam too slow some one translated before me :(

if you want can make a new acc and i will give to you names:)