Ban without any warnings

01/07/2017 15:51 ChopTheDawg#1
Has anyone else been banned without receiving any warnings before? Because I can't connect to the EA servers since yesterday and I know they aren't down. I didn't get any emails about my account being locked/banned (not even any warnings) so I don't exactly know what's going on but I've probably been banned. What the heck? I didn't even receive any warnings before...Has this happened to anyone else and what did you do?
01/07/2017 16:27 bountyhunterz#2
I can't connect to the servers either. It says EA Servers are unavaiable at this moment... . I also didn't receive any email yet.
01/07/2017 16:40 ChopTheDawg#3
Quote:
Originally Posted by bountyhunterz View Post
I can't connect to the servers either. It says EA Servers are unavaiable at this moment... . I also didn't receive any email yet.
Can you try to log onto the web app? It says "Sorry, there was an error logging into the FUT Web Application. We were not able to verify your FUT 17 account data. Please wait a while and try again by refreshing your browser. For help, please go to EA Answers HQ," when I try to log in.
01/07/2017 16:41 bountyhunterz#4
Yeah, same thing ...
01/07/2017 16:43 KH18#5
same for me bro, i wasnt even cheating since my first warning at 16 december
01/07/2017 16:48 ChopTheDawg#6
So weird! On my other banned account I first received 3 warnings and when I got banned and tried to log into FUT it said "can't load account data," and when I tried to log onto the web app it said "can't log in because account has been banned," or something along those lines (can't remember exactly) so it's pretty obvious I've been banned, but on this account I haven't even received any warnings and nothing directly tells me that I've been banned. :/
01/07/2017 16:49 KH18#7
Quote:
Originally Posted by ChopTheDawg View Post
Looks like we're all banned. :P
strange, becuase i didnt cheat after my first warning. but the help desk told me i am banned lol
01/07/2017 16:53 ChopTheDawg#8
Quote:
Originally Posted by KH18 View Post
strange, becuase i didnt cheat after my first warning. but the help desk told me i am banned lol
Yeah I contacted the EA live chat and he said that my account is in fact banned, but that he's going to forward my problem to the account dispute team and I'm going to get it back, however I don't have high hopes at all, because I did cheat in fairness, it's just the instant ban that's putting me off. :(
01/07/2017 16:54 KH18#9
Quote:
Originally Posted by ChopTheDawg View Post
So weird! On my other banned account I first received 3 warnings and when I got banned and tried to log into FUT it said "can't load account data," and when I tried to log onto the web app it said "can't log in because account has been banned," or something along those lines (can't remember exactly) so it's pretty obvious I've been banned, but on this account I haven't even received any warnings and nothing directly tells me that I've been banned. :/
same for me tho! only my problem is i got 8 + million coins on the account in players and also didnt cheat so :p
01/07/2017 16:55 ChopTheDawg#10
Quote:
Originally Posted by KH18 View Post
same for me tho! only my problem is i got 8 + million coins on the account in players and also didnt cheat so :p
I've only got about 450k and about 400k worth of packs but it's still a bummer. :mad:

Quote:
Originally Posted by KH18 View Post
strange, becuase i didnt cheat after my first warning. but the help desk told me i am banned lol
So they only said that you're banned, nothing else? Did they say why or if you have any chances of getting your account back?
01/07/2017 17:03 KH18#11
Quote:
Originally Posted by ChopTheDawg View Post
I've only got about 450k and about 400k worth of packs but it's still a bummer. :mad:



So they only said that you're banned, nothing else? Did they say why or if you have any chances of getting your account back?
the only thing that bitch told me that i need to email that stupid team
01/07/2017 17:09 ChopTheDawg#12
Quote:
Originally Posted by KH18 View Post
the only thing that bitch told me that i need to email that stupid team
The one I spoke to forwarded my problem to the account disputes team so now I have to wait 48-75h, I seriously doubt they'll do anything, but the advisor said I'll get my account back.
I think it's kinda unfair that I got banned without any warnings. It's stated in the TOS that in case of account termination, EA will notify you via an email and we haven't been notified, not even in-game. They just can't ban you without giving you a reason or warning beforehand.
01/07/2017 17:13 KH18#13
Quote:
Originally Posted by ChopTheDawg View Post
The one I spoke to forwarded my problem to the account disputes team so now I have to wait 48-75h, I seriously doubt they'll do anything, but the advisor said I'll get my account back.
I think it's kinda unfair that I got banned without any warnings. It's stated in the TOS that in case of account termination, EA will notify you via an email and we haven't been notified, not even in-game. They just can't ban you without giving you a reason or warning beforehand.
yes i agree they cant ban us by giving no information email.
01/07/2017 17:16 ChopTheDawg#14
Maybe if some more people contact EA with the same problem, they'll start unlocking our accounts. Will you try to contact EA again or what will you do?
01/07/2017 17:19 KH18#15
Quote:
Originally Posted by ChopTheDawg View Post
Maybe if some more people contact EA with the same problem, they'll start unlocking our accounts. Will you try to contact EA again or what will you do?
it will take about 2 weeks before you hear anything from ea so i will wait that first