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Originally Posted by Fyͷͷ
Are you sure about that? If yes, riot failed
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Sure, you just need to know how to talk with humans. ;)
Dont try to argument with german bastard support.
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Hey again ****,
Thanks for your patience as we reviewed the account. While there is negativity here warranting punishment, we've reduced the permanent suspension to two weeks starting from today. I understand that others may be provocative or negative in their own right, but that never excuses responding to that negativity with more negativity. The system looks at each player and their behavior individually. Players contributing negatively to the game are tracked and punished, even if someone else started it or instigated it. I'd recommend using chat more conservatively and taking advantage of smart pings as an alternative. If someone upsets you, simply mute them and report them rather than retaliate, insult, or argue with them.
The notification you received is called a Behavior Alert, and it isn't actually directly correlated to any punishments. It's meant as a heads up to let players know they've been reported more often than what is considered normal for their account. In situations like these I'd suggest using your best judgment and reflecting on whether or not there was anything you may be able to improve upon. We understand when players are falsely reporting, and though you may get a warning, unfounded reports won't count against you.
In any case I'm happy to hear you're focused on doing better. Remember that you can't control how others are going to act or play, you can control how you react to them.
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