MyMaster ?

name		 security		help
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ticket assign		3		Syntax: .ticket assign $ticketid $gmname.
 Weise das Ticket $ticketid dem Gamemaster $gmname zu.

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ticket close		2		Syntax: .ticket close $ticketid.
 Schließt das Ticket $ticketid. Das Ticket wird nicht endgültig gelöscht. Zum löschen: ".ticket delete"

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ticket closedlist	1		Syntax: .ticket closedlist
 Zeigt die Liste der von Gamemastern geschlossenen Tickets.

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ticket comment		2		Syntax: .ticket comment $ticketid $comment.
 Erlaubt das hinzufügen oder ändern eines Kommentares $comment für das Ticket $ticketid.

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ticket delete		3		Syntax: .ticket delete $ticketid.
 Löscht das Ticket $ticketid endgültig. Das Ticket musst geschlossen sein (".ticket close").

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ticket list		1		Syntax: .ticket list
 Zeigt die Liste aller offenen GM Tickets.

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ticket onlinelist	1		Syntax: .ticket onlinelist
 Zeigt die Liste der offenen GM Tickets an, dessen Autor online ist.

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ticket unassign		3		Syntax: .ticket unassign $ticketid.
 Löst das Ticket $ticketid vom zugewiesene Gamemaster.

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ticket viewid		1		Syntax: .ticket viewid $ticketid.
 Zeigt das Ticket $ticketid an. Ticket muss offen sein und darf nicht gelöscht sein.

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ticket viewname		1		Syntax: .ticket viewname $creatorname.
 Zeigt die Tickets von Autor $creatorname an. Ticket muss offen sein und darf nicht gelöscht sein.

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ticket			1		Syntax: .ticket $subcommand
Type .ticket to see the list of possible subcommands or .help ticket $subcommand to see info on subcommands
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ticket_name = {};
ticket_level = {};
ticket_type = {};
ticket_zone = {};
tickets = 0;


Ticket_Category = {};
Ticket_Category[1] = "Feststecken";
Ticket_Category[2] = "Verhalten";
Ticket_Category[3] = "Gilde";
Ticket_Category[4] = "Gegenstand";
Ticket_Category[5] = "Umgebung";
Ticket_Category[6] = "Unhold";
Ticket_Category[7] = "Quest";
Ticket_Category[8] = "Technik";
Ticket_Category[9] = "Account";
Ticket_Category[10] = "Charakter";


function My_TicketFrame_OnLoad()
    this:RegisterEvent("CHAT_MSG_CHANNEL");
    this:RegisterEvent("VARIABLES_LOADED");
    this:RegisterEvent("CHAT_MSG_CHANNEL_NOTICE");
    My_TicketFrame:RegisterForDrag("LeftButton");
    My_Commands_Init();
    My_Print("My Master Addon geladen!", 0.1, 1.0, 0.1);
    My_Print("Klicke auf das GM Icon oder sage /mymaster zum öffnen !", 0.1, 1.0, 0.1);
end

function My_Commands_Init()
    SLASH_MYMASTER1 = "/mymaster";
    SlashCmdList["MYMASTER"] = function ()
        My_TicketFrame_ToggleFrame();
    end
end

function My_TicketFrame_OnEvent()
    local message = arg1;
    local data = {};

    if (event == "CHAT_MSG_CHANNEL_NOTICE") then
        JoinChannelByName("gm_sync_channel");
        SendChatMessage(".gm getticket", "CHANNEL", nil, GetChannelName(gm_sync_channel));
    end

    if (event == "CHAT_MSG_CHANNEL" and gm_sync_channel and arg9 and strlower(arg9) == strlower(gm_sync_channel)) then
        data = My_Master_ParseMessage(message);
        if (data[0] == "0") then -- Event: Add Line
            My_TicketFrame_GenerateLine(data);
        end
        if (data[0] == "1") then -- Event: Rem Line
            My_TicketFrame_ClearLine(data[1]);
        end
        if (data[0] == "2") then -- Event: Rem all Lines
            My_TicketFrame_ClearFrame(1);
        end
        if (data[0] == "3") then -- Event: show Message Frame
            My_TicketFrame_ShowTicket(message);
        end
        if (data[0] == "4") then -- Event: append Message Frame's Message
            My_TicketFrame_AppendTicket(message);
        end
        if (data[0] == "5") then -- Event: new Message Frame's Message
            My_TicketFrame_NewTicket(message);
        end
    end
end

function My_TicketFrame_Update()
    My_TicketFrame_ClearFrame(0);
    for i = 1, tickets, 1 do
        getglobal("My_TicketFrameTicket"..i.."Name"):SetText(ticket_name[i]);
        getglobal("My_TicketFrameTicket"..i.."Level"):SetText(ticket_level[i]);
        getglobal("My_TicketFrameTicket"..i.."Type"):SetText(Ticket_Category[tonumber(ticket_type[i])]);
        getglobal("My_TicketFrameTicket"..i.."Zone"):SetText(ticket_zone[i]);
        getglobal("My_TicketFrameTicket"..i.."Message"):Show();
        getglobal("My_TicketFrameTicket"..i.."Delete"):Show();
    end
end

function My_TicketFrame_ToggleFrame()
    PlaySoundFile("Interface\\AddOns\\My_Master\\Sounds\\click.wav");
    if (My_TicketFrame:IsVisible()) then
        My_TicketFrame:Hide();
    else
        My_TicketFrame:Show();
    end
end

function My_TicketFrame_GetTickets()
    -- get Master Tickets
    PlaySoundFile("Interface\\AddOns\\My_Master\\Sounds\\click.wav");
    SendChatMessage(".gm getticket", "CHANNEL", nil, GetChannelName(gm_sync_channel));
end

function My_TicketFrame_GenerateLine(data)
    tickets = tickets + 1;

    ticket_name[tickets] = data[1];
    ticket_level[tickets] = data[2];
    ticket_type[tickets] = data[3];
    ticket_zone[tickets] = data[4];

    My_TicketFrame_Update();
end

function My_TicketFrame_ClearLine(name)
    for i = 1, tickets, 1 do
        if (ticket_name[i] == name) then
            for j = i, tickets, 1 do
                ticket_name[j] = ticket_name[j+1];
                ticket_level[j] = ticket_level[j+1];
                ticket_type[j] = ticket_type[j+1];
                ticket_zone[j] = ticket_zone[j+1];
            end
        end
    end
    tickets = tickets - 1;
    
    My_TicketFrame_Update();
end

function My_TicketFrame_ClearFrame(del)
    if (del == 1) then
        tickets = 0;
    end
    for i = 1, 15, 1 do
        getglobal("My_TicketFrameTicket"..i.."Name"):SetText("");
        getglobal("My_TicketFrameTicket"..i.."Level"):SetText("");
        getglobal("My_TicketFrameTicket"..i.."Type"):SetText("");
        getglobal("My_TicketFrameTicket"..i.."Zone"):SetText("");
        getglobal("My_TicketFrameTicket"..i.."Message"):Hide();
        getglobal("My_TicketFrameTicket"..i.."Delete"):Hide();
    end
end

function My_TicketFrame_GetTicketByName(name)
    PlaySoundFile("Interface\\AddOns\\My_Master\\Sounds\\click.wav");
    SendChatMessage(".gm getticketbyid "..name, "CHANNEL", nil, GetChannelName(gm_sync_channel));
    SendChatMessage(".gm getticket", "CHANNEL", nil, GetChannelName(gm_sync_channel));
end

function My_TicketFrame_DeleteTicketByName(name)
    PlaySoundFile("Interface\\AddOns\\My_Master\\Sounds\\trash.wav");
    SendChatMessage(".gm deleteticketbyid "..name, "CHANNEL", nil, GetChannelName(gm_sync_channel));
    SendChatMessage(".gm getticket", "CHANNEL", nil, GetChannelName(gm_sync_channel));
end

function My_TicketFrame_ShowTicket(message)
    -- show frame with information in it
    local data = {};
    data = My_Master_ParseMessage(message);
    
    My_TicketFrameTicketHead1:SetText("Detaillierte Ticket Informationen");
    My_TicketFrameTicketName:SetText("Ticket von: "..data[1]);
    message = strsub(message, string.len(data[0]) + string.len(data[1]) + 12, string.len(message));
    My_TicketFrameTicketMessage:SetText(message);
    My_TicketFrameInfoFrame:Show();
end

function My_TicketFrame_AppendTicket(message)
    local data = {};
    data = My_Master_ParseMessage(message);
    message = strsub(message, string.len(data[0])+1, string.len(message));
    My_TicketTicketMessage:SetText(My_TicketTicketMessage:GetText()..message);
end

function My_TicketFrame_NewTicket(message)
    local data = {};
    SendChatMessage(".gm getticket", "CHANNEL", nil, GetChannelName(gm_sync_channel));
    PlaySoundFile("Interface\\AddOns\\My_Master\\Sounds\\incomming.wav");
end