help me about vps

01/13/2015 11:51 supnasi#1
thanks for reading
i bought a windows vps.. the vps working correctly.. i opened the msg, account and npc and it works normally.. but when i tried to log in using my pc (not vps) it doesn't connect.. help me.. thanks
01/13/2015 13:06 idlemonkey#2
windows firewall
01/13/2015 14:43 supnasi#3
works but... server is down
01/13/2015 15:46 idlemonkey#4
if you cant connect to your server and everthing is online and connected to each other on the server then theres only three possible reasons; either a port is not open on the server, your configurations are not correct, or something on your computer is preventing it from connecting.
01/13/2015 19:20 dbraggs123#5
and cheak your oem's in client too make sure they are right.
01/14/2015 12:05 PowerChaos#6
to do a full test you need to do the following

disable windows firewall on the vps
disable windows firewall on your own pc
disbale ANTIVIRUS (like norton ) on your pc/vps

if those 3 are done , test out the connection

does it connect -> configure your firewalls ( as ports are blocked)

does it not connect ??

on vps
check the ip's , and if the ip's you use are assigned to the vps

i do not mean the following ip's
127.0.0.1
192.168.x.x
10.x.x.x

if you use one of those ip's , then change it to your public ip
the public ip is the ip you use to connect to remote desktop (or go to myip.nl from your vps )

Code:
if you are running a vps localy ( or on your home network) then you can NOT use your external ip

remote ip and local network -> not working
but in this case we assume that the vps is from a hosting provider and not on your local network xD
ok lets continue

if the ip's are correct , then check your OEM.INI / OEM.DAT file and see if those do match else fix those ip's and test again :D

also make sure the SERVER name does match and does not contain a SPACE or special CHARACTER

should it still not work , then check your router ( if any ) and make sure the needed ports are open/forwarded to be able to connect ( see documentation of router ) , you can easy do that with opening the DMZ to your pc local ip

hopely this can debug your problem

if those things are not working , then there are not so many solutions left anymore xD

Greets from PowerChaos