help me about file not found or corrupt

please tel me how to do it this problem., i dont know how to do


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You have downloaded it once more?
You have shut down your antivirus and your firewall when it's going to install the game?

no sir., why po? kapag mag install ng game shutdown po muna anti virus and firewall? ill try po

sir, ganun parin po wala din nangyari., file not found or corrupt caz.enc., please help me sir

shutdown antivirus and firewall.,

Yes sir i think more 4 times., yes i already shut down antivirus and firewall., i dont know how to do.,

You have tryed some other downloads? Or you have tryed to play on an other pc?