[help} failed to connect to game server (5.4)

guys i have a problem in failed to connect to gameserver.
im using 5.4 released serverfiles with game.exe include(already hex the main to my globalip) and download 5.3 us client. why i have this error? i already open port in my firewall the required ports. and allowed the application PSMServer_Mgr.exe in firewall why still i have this kind of error knowing that i already put my global ip in
1.PSM_Server\Config\PSMServer_Config.ini
<sv_publicip> = 92.xxx.xxx.x8

2.PSM_Client\Bin\Config\ps_game.ini
GamePublicIP=92.xxx.xxx.x8

3.PSM_Server\ShaiyaServerPatch\Config\Game01\PS_Ga me\ps_game.ini
GamePublicIP=92.xxx.xxx.x8


ps. 92.xxx.xxx.x8 <--- for security reason

it is fresh install shaiya server and didnt (reboot/restart) the machine even once after the installation process is complete.because my machine have existing muonline server. It is the posible reason why i got this error?



any posible solution guys?? badly need your help here.


Update. after waiting for how many seconds have another error appear.
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how to fix error in connecting to login server?


bump

how to fix error in connecting to login server? BUMP badly need help here...

#moved

A quick search would help you...

Here's what I found in the first google result.

Quote:

Most common problem. Here is how to fix it. Open your Server Manager and stop all servers (Control Service > Shutdown All Server Service) Change IP addresses to correct ones Click on Server Update > Update to all server (exe, data files, and ini files) When dialog appears click OK Wait until all (update...) signs on left will be gone Close Server Manager Go to folder D:\SHAIYA_SERVER\SERVER\PSM_Client\Bin\Config\ and check each ini file to make sure that IP addresses and other stuff are set correctly If everything is ok then start your Server Manager Then click on Control Service > Start All Server Service Wait until server starts and check if problem is fixed Q: Why would I check ini files? A: Sometimes there is problem with saving/updating them, so better to check one more time

Check your IP from your server files and game.exe , and if youre using real IP you must open the ports, that you will find it here..

The question are If your hireing a VPS/Dedi or if your running it on a home network.
if running on a Home network the reason could most likely be your router firewall that blocks the Connections.

If the DB is running with Green > ofc.