Schon angeschrieben, aber bis die Antworten dauert immer solang. :DQuote:
Den jeweiligen Kundensupport verwenden, wenn du die privaten Angaben noch weißt wird der Support dir schnell weiterhelfen können.
Hab ich schon, aber noch nicht angerufen ich wart einfach mal..Quote:
Endlich einer der mal richtig helfen kann. :) Danke!Quote:
Special notice:
Dear User,
we have received your request of information regarding your Nexon Europe Account.
This is an automatic generated message.
Please give us some time to react personally to your request. This can take up to some days. We are sorry for this delay and like to assure your that we are trying our best to answer to all inquiries in shortest time.
You can speed up the process if you provide us with all information you have that will help us to solve your request.
Please check:
1. If you still have access to the email address you registered your Nexon Account with, then we can send you missing information to that email address. It's important that you tell us if you do not have access to that email anymore.
2. If don't have access to your email address your registered your Nexon Account with, you need to give us proof that you really are the owner of the account by giving us all information you have available: Name, Last name, Birthday, Original Email Account. If you are not sure about those or want to make sure to proof to us that you are the owner of the account, then please try and provide us with the following information you have available:
- Account creation date: dd/mm/yyyy
- Any Nexon Cash (NX) purchase date: dd/mm/yyyy
- Any Transaction ID: xxxxxxxxx_xxxxxxxx (from PayPal or Moneybookers)
- a paysafecard code used on this account :
- a telephone number used to charge by mobile phone :
- Payment method:
- Amount of Nexon Cash (NX) purchased:
- A scan of your Driving license or any official document that can prove your identity ***IMPORTANT***
- Your IP address: you can also send us a screenshot of this page: http://www.meine-ip.com/
- Your country:
Please check and reply with any additional information you can provide us to this email. This will help us and speed up the processing.
Please understand: we can only help you when you can proof that you are the account owner.
Thanks,
Your Nexon Europe Customer Supprt
Magst du mir ein screen machen was du alles eingegeben hast wäre echt nett :)Quote: