can't connect

i have a problem, but first i am not sure if i posted in the right place.
i played on l2 blaze and my pc and 1 char have been banned, and he say i must pay to unban ( LOL ) . Can anybody tell me how can i do at least to unban the char and PC or at least PC? or any solution so i can change PC identity? pls

hmm u can log from other char ? if u cant u get ban ip and u must use a proxy too log in if u get ban with ur char u cant do nothing ...