hey i had that problem too i know how to fix it
u need sro launcher cos the server wont let the game install and load its the ISP bug (internet service provider)
Download-
[Only registered and activated users can see links. Click Here To Register...]
Instructions :-
while downloading if ur antivirus says autoit script error give ignore it cos its just a autoit
so first disable ur antivirus
then download the link and then run the laucher
and install sro
and start the game it will work
if it doesnt try again by uninstalling ur antivirus and then download the sro launcher and then install antivirus again
1 more thing check ur firewall it might be blocking ur isp
and if it still have bugs add me here
[Only registered and activated users can see links. Click Here To Register...] thats my msn cya