PROBLEM WITH MERKAVA CRISTAL

I can not use the program, I followed all the steps to make it work and I did not succeed

I followed the HELP program and can not get it to work to achieve

data: shows some red letters that say OFFLINE


some extra payment to make it work?
Use Firefox to have less lag:o

Turn off flashpep ?

Before the first start Merkava close all browsers and open the Merkava as "run Administrator". And You should not use several programms for darkorbit at the same time.
or write to merkava support in the skype - they will help you
Skype: support.support4
Skype: igorjn777 (Game Support)