Unfortunately, nope :(
Apparently due to the "new" email verification system, the only way i can have my account returned is via the email account the now registered to.
meaning cause the wanker that stole my account changed it over to his account. there's "nothing" they can do, with payment receipts or not.
below is their reply!!
Bigpoint cannot be held responsible for the loss of any data. As agreed by you when you accepted the Terms and Conditions, you indemnify and hold harmless Bigpoint for any data loss caused by a third party.
All necessary precautions, i.e. Email Verification, are in place on our side to maintain account security. Information was not changed by us, but rather through the email address registered to the account. We cannot be held responsible for the loss in this case.
However, should this have resulted in unauthorized access and monitary loss / damage to your account, you should make a complaint to the police. Only then can the person who caused this be found and brought to justice.
Sincerely,
David
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Bigpoint Support