Sr_shardmanager FTP Help(Screen)

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Please help mehow to fix?
White icon guild emblem

server.cfg
"ftp://CREST:password@myip:3xx"
Filezilla
MarkFTPAddr = "CREST:password@myip:3xx"
MarkFTPPath = "CREST"

ftp delete error (at shard) cuz no permissions to delete (and it won't make any error in viewing the guild/union pic in game)
but maybe the link of ftp in client is wrong ..