ip blocked or hardware?

hello guys
i have been playing on Emporium server and i was top rank and there was some hackers that got db accses and deleted my char but after that i made other char and they blocked me agian but everytime i make new char it say its blocked
is that ip ban or hardware and is there anything i can do to make it work agian?
i hope someone help me thx alot

use a HTTP Proxy and make an account with it.

it's mac ban ^^ download any mac changer

edit : worked just fine thx alot guys :D