Client Issue

12/12/2011 04:57 lordpercy#1

My friends client will not start. I gave him every file i had just to make sure he has everything and still nothing. When he starts game the security loads up and after its all loaded no game shows. Its just blank and nothing happens. Anyone have any ideas whats causing this?

12/12/2011 07:16 Lex-#2

what appears an error message for him?
you have a screen one probably of the message?
this could help us with problem-seeking!

Best regards Lex '

12/12/2011 08:02 Xyooz#3

Deactivate the Antivir then start S4. If after the HGWC comes the Client, you can activate the Antivir.

12/12/2011 11:16 lordpercy#4

Lex, He has no error just the security all loads up i think its called HGWC then just literally nothing happens, no error, nothing. Just nothing shows.

Support, We already tried that turning off his antivirus and running it as admin. Just the security loads up and then nothing happens, no error given.

12/14/2011 15:24 xSasu#5

Probably re-install S4?
Alaplaya got a lot of bugs..
Or try to use the data "patcher-s4" in the s4 directionary.
Good Luck!
xSasu