White Guild Emblem

hello ive already setup my FTP filezilla server but in-game it only show white picture..
my config:

server cfg:

BILLING_SERVER_URL "http://MY IP:8080/"
CREST_FTP_URL "ftp://MY FTP ID:MY FTP PW@MY IP/"

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in media.pk2:

Language = "Vietnam"
Country = "Vietnam"
GameType = "Silkroad_TestIn"
MarkFTPAddr = "FTP ID:PW@MY IP:21"
MarkFTPPath = "SRO_CREST"

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FTP PATH:

"C\SRO_CREST\SRO_CREST(copy from blitzkerg_bin_data)"

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PROBLEM SOLVED
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1. create ftp account for ShardManager with full access. You can follow tutorial in first page this thread.

example:
user: full
pass: rw
home folder: x:\ftproot
create dir SRO_CREST in root ftp folder.
-> x:\ftproot\SRO_CREST

#server.cfg
CREST_FTP_URL "ftp://full:rw@192.168.1.1:21/SRO_CREST"

2. create user ftp read only access with same home folder
example:
user: client
pass: readonly
home folder: x:\ftproot

# type.txt
Language = "English" << leave Vietnam if you don't want english text.
Country = "Vietnam"
GameType = "Silkroad_TestIn"
MarkFTPAddr = "client:readonly@192.168.1.1:21"
MarkFTPPath = "SRO_CREST"

Credit to Dono from RG*