Ok the way you see it this guy is blind and he will probably die when he understands the truth about the server? He has the right to believe in what ever he wants. Ecsro had been in worse times than now and have managed to come up till now so there is why he should believe.
The Customer support of those games is again connected with lots of money and the need of keeping the players comming. Again even there If your items had been stolen away from your account then NO ONE will help you restore them (exceptions are WoW and Aion. For WoW I'm shure that you can even get more than you lost). Ecsro has neither the money neither the time to check each and every email that have been sent to them and I'm shure about that (and if all of the admins had a way to connect to the db the server would have been dead quite a long time ago). The whole project of Ecsro had been started on wrong way because they didn't had (and still haven't) a good account managment system by no one there has the knowledge to make such. Everyone that has started playing there knows that it's a private server, and it cannot provide support as a official one.
The service is provided to everyone who is a player there. Atm all ppl that had posted after you are in the " yeah it's fail..." group that in just spam. They are not satisfied because the rates are too low, or everything is too cheap or because someone got suns and you don't. Silkroad is a good mirror of the real life in the pc games. It's hard, it will punch you whenever it get's the chance to do it, there always be someone that has more than you- but if you learn to play you will understand that the game is not the crap you think it is. There are so much ecsro players and only few ppl agree with you about that it's bad and the most of them are not even playing there.
The Customer support of those games is again connected with lots of money and the need of keeping the players comming. Again even there If your items had been stolen away from your account then NO ONE will help you restore them (exceptions are WoW and Aion. For WoW I'm shure that you can even get more than you lost). Ecsro has neither the money neither the time to check each and every email that have been sent to them and I'm shure about that (and if all of the admins had a way to connect to the db the server would have been dead quite a long time ago). The whole project of Ecsro had been started on wrong way because they didn't had (and still haven't) a good account managment system by no one there has the knowledge to make such. Everyone that has started playing there knows that it's a private server, and it cannot provide support as a official one.
The service is provided to everyone who is a player there. Atm all ppl that had posted after you are in the " yeah it's fail..." group that in just spam. They are not satisfied because the rates are too low, or everything is too cheap or because someone got suns and you don't. Silkroad is a good mirror of the real life in the pc games. It's hard, it will punch you whenever it get's the chance to do it, there always be someone that has more than you- but if you learn to play you will understand that the game is not the crap you think it is. There are so much ecsro players and only few ppl agree with you about that it's bad and the most of them are not even playing there.