Bought an account and it's just as described! Something happened on the coupon not working although it said it applied (apparently a shoppy bug), and I ended up having to pay full price. Decided to get into their chat to see if I could get some type of support on it and I had a delightful surprise. I instantly had a response from Incarnation, offering to reimburse me the differences which alone is a rare thing to see. Sadly, I bought it through the PayPal debit option so no account. Once he learned that, he offered to reimburse me in other ways that made me smile. I have NEVER had an amazing experience with smurf shops as most of them are post, leave, AFK, but he went over the top to make sure I felt satisfied. So satisfied that I'm willing to keep coming back to him and willing to pay full price just out of respect.
I cannot stress enough how much I recommend this service.