I bought it does not work, to the seller to reply, waiting for many days, the response is perfunctory, let you do something to waste time, but still no solution, I bought it has been waiting for more than a month
the first time woofer administrator apologized to me and did not deal with it, the second time the technical staff apologized to me and still did not deal with it, the third time woofer owner apologized to me and promised to deal with it properly despite the fact that I wanted a refund
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The owner of the subwoofer sent me a message apologizing and saying he was willing to deal with it. If I wanted to give him a refund, he was willing to do so. I replied to him saying, "I have waited too long and I just want a refund". As a result, when she heard that I wanted a refund, she simply closed my ticket. Just before that, he apologized to me and said he wanted to handle it properly and was even willing to refund.
After waiting over a month for ！！！！！！, nothing!
They also remove negative comments from customers from the group and disable comments from the channel when there is a problem so you always only see the comments they want you to see.
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I also have a lot of screenshot evidence and I swear to God that everything I said is true
woofer please come out and deal with my problem.
the support has been competent with me, still working to find a resolution. not sure why everyone says they take long cause I'm getting responses in under 12h and they aren't rude at all. I feel like the people that are shit talking must be impatient or rude to them lol.. but whatever you say