Quote:
Originally Posted by Susabio
Easybro… I just purchased their lifetime 2 days ago because of the legit list. Unfortunately, it was detected on valorant and I received 3 bans. The first was on a fresh install of windows and lasted about 10-14 hours. I then used their trace cleaner + revo uninstaller but was banned in 40m. Thought maybe it was me, so I tried once again with a fresh install of windows 10 again. Was banned in 30-40m including the time it took to do the tutorial. I created new accounts on the spoofed device with a new ip for each of them. No Cheetos were used! I would like to think I’m eligible for a refund but you know how these things go. I didn’t see all of these issues with Easybro until after I purchased. Apparently they were very good in the beginning and with them increasing their prices I only assumed they were getting better but unfortunately that was not the case for me.
Their discord does seem to go down often so there isn’t really a way to contact them about a refund and it does say within 7 days.
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Hey, bro! Instead of making assumptions, if you are truly our customer, please contact us and explain us your issue. We will be glad to assist you or issue a full refund to your wallet if unable to provide a solution to your problem.
We have always been fair and have never denied a refund to our customers. In fact, we have often provided full refunds even beyond the 7-day period mentioned on our website when our product did not work as intended.
Our Discord server rarely goes down. It has only happened twice in the past two years. Unfortunately, this was outside of our control, but we are working to prevent this from happening again in future by migrating to a custom solution.
It may take a few days to fully restore everything, but rest assured, we will be back soon and stronger than ever. Because this is who we are and what we do. ;)