You have to try some things.
Correct steps:
1. Install 1.127 client
2. Patch it to 1.137 with patch 1.27 to 1.137
3. Run client leave it to update it self to 1.138
4. Login, create char, login in game with Chinese media.
5. If all are ok then loggout and change media file with our English media version 1.138
Every one follow these steps dont have any problem to play.
Vista users has a big problem to play this game.
Vista users has to download
[Only registered and activated users can see links. Click Here To Register...] for vista. (Must be registered user).
If you still have a problem than try
[Only registered and activated users can see links. Click Here To Register...]. (Must be registered user).
If you still have a problem to play cSRO, than search on
[Only registered and activated users can see links. Click Here To Register...] about it or/and post your problem.
Have a nice gaming
GRAnemoS