Regardless of our efforts, the current host for our US server simply cannot offer us the setup we need to cope with a DDoS attack as we're dealing with now. However, this weekend we should be set up with our new US server. Once we have this server we can do as we need to protect ourselves from such malicious attacks.
Apologies to everyone who loves playing on our U.S. server for any downtime you have experienced in the past week or so. Trust me, it is not something we sat by idly and watched happen.
Once the new US server opens I'll make sure our team hosts some special events with higher than average rewards. I'm really sorry you guys had to deal with this, but remember- the staff over here are also players and we have suffered greatly during this attack along with you. Some of us have even been forced to play retail (yuck) to even get any time in Aion.
I'm sure some of you are curious, so I'll just tell you now: the new server will be located in Chicago. I apologize to any of you who were significantly closer to our current Texas server, however the new server's hardware is substantially more powerful and should offer little-to-no noticeable difference in latency. Again, I thank you all for your patience while we get this sorted out as fast as possible.
Regards,
GM-Logan
!Aion