Quote:
Originally Posted by !nvictus-Load
Thanks for sharing the proof, we looked into it and can confirm you were a customer in 2022. We found your ticket to freeze the subscription, but the refund ticket was marked as solved and the details are not recoverable on our end. We cannot say exactly what happened there, but that is on us.
We would like to make it right, I have sent you a DM on here with the details for a full refund. You said you would love to be wrong on this one, consider this us proving you wrong.
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Thank you very much!, i know its not alot of money but thank you for the refund! I may just hold on to it and apply for EC now, perhaps a unlucky first experience.
Shocked and amazed that there is still good people in this world. Seems i was 100% wrong.