Quote:
Originally Posted by 1137146662
Why am I disabled?
You have been banned for the following reason: TOS
I just bought my weekly pass. I haven't used it once. What's going on?
Did I click wrong? Excuse me
What is your customer service's DC id?
You can't cheat me out of 24.99 euros like that
|
You have been banned due to a violation of our Terms of Service. Unfortunately, we cannot disclose internal details regarding the actions taken. However, your payment of 24.99 euros for the weekly pass has been refunded. Please allow up to 1-3 working days for the amount to reflect in your payment method.
If, for any reason, the refund does not appear after this period, please feel free to contact us for further assistance but only regarding your refund status.
Thank you, and we wish you a good day and the best of luck.