Greetings, Willumppp
We wish to clarify that from this point forward, we
will remain indifferent to your reviews. Historically, we have responded to every accusation, no matter how baseless.
We are eager to see at least
one post or thread where the customer has identified themselves upon request and a solution from our side
in the customer's favour has not been offered.
Frequently, these discussions are
exploited by competing providers for promotional purposes.
If you believe that accumulating the most accounts and disparaging other providers while lauding your own constitutes the mark of a reputable provider, we would advise you to
reconsider your perspective periodically.
While we are
able to provide complete logs, documentation, and demonstrate that we issue a considerable amount of refunds and compensations every week for customer satisfaction, we unfortunately
have not developed mind reading capabilities yet. Therefore, customers still need to
at least provide their forum username for identification (if they were genuinely seeking a solution. Unfortunately, most have never even joined our community :( ).
We welcome
all reviews on our platforms, whether positive or negative. Our primary goal is to
determine if the feedback is an
actual review or just a brief comment made out of frustration, lacking necessary details or any expressed desire for assistance with an issue. We use feedback to continuously
improve our services and enhance their experience. Do note that
if a review is removed, the reviewer has either been refunded, invited to provide a more detailed review, or offered help with their issue. Often, offers of help are declined, especially when the initial review is motivated by frustration.
Thank you for caring so much of the way we handle our own platforms though, highly appreciated
We conclude again with a reflection from your reply left to
chods's scam accusations thread in the hope that you'll try to keep your coherence in the future :yes:
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