since when pasted public source features from uc considered as "unique", every cheat has it already, lmaoQuote:
Hello Xenos, I am an admin at Primecheats and was wondering if I could offer you a vouch copy to perhaps get on this list. We are undetected since release and have unique features such as Bullet Manipulation. Would love to have you try this, you can contact me here or I can message you my discord. I can link you our website and such in DMs if you are able to test our product out. Thank you very much!
Thanks for posting this!Quote:
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might wanna switch elocarry to unknown
How exactly is the support lacking? Could you elaborate on that a bit more?Quote:
Been using Midnight for a couple of days now.
Solid features, all of them working.
However there has been a lot of bans in the recent days, most of them linked to certain features which are still enabled, sub times are frozen but still annoying.
Discord support is very lacking, bad communication between admin/support and the community, community is more or less reliant on other members to resolve problems etc.
All in all solid product but the support around it is not great.
Just chiming in from our side regarding this discussion, as it's always a bit odd to see anyone criticize the idea of "spoon-feeding" in this context.Quote:
Do you want the devs and mods to spoonfeed you that as well?
I donno that kinda sounds insulting and very bland.. Regardless if there is documentation outlining ever asset of the product you buy there should still be responsive and active staff for help. If that's the attitude then you may as well not even have a discord. Just a website with your troubleshooting guide. I understand members helping members. But the staff should be interested in helping their community regardless. Some people like to know that their money goes towards more then just a product.Quote:
How exactly is the support lacking? Could you elaborate on that a bit more?
You have a very detailed Documentation on all Features and anything you would need to know. If you encounter an issue that is not explained or you can not solve on your own, create a ticket and someone will answer you usually within the hour or faster.
The community being reliant on each other for certain things like configs or suggested heros to play is nothing new. Do you want the devs and mods to spoonfeed you that as well? Having an active community with members that are actually open to helping you is a bad thing now? What questions did you have that were not answered in the documentation or you werent able to get an answer from one of the members?
Thanks for elaborating.
I totally agree with Milky's opinion, at first I was looking for products that included silent aim in their functions, so a friend recommended Midnigth and Milkyways as the 2 best on the market, I was close to buying Midnigth but when I saw that Milky was giving a 20% discount coupon I decided to buy Milky, sometimes comparisons are odious, but believe me it is not simply selling the product with a thousand functions, also the after-sales service makes a customer feel comfortable with what they bought, in Midnigth although everything is explained in detail in a manual, you cannot always expect all people to have the same learning, and from what I saw in Midnigth they have a section where people talk in general about some values but as such there are no configuration bases so that a person can copy and paste and be able to modify on the fly, Milky on the contrary took the time to create a legit configuration for each hero, that's great, in addition there are other configurations that I add previously, each one with details of the functions that were used in that configuration in addition to support for mouse and keyboard and control, and if you still have any questions you can open a ticket and ask him to explain something you don't understand, or even create a custom configuration for some hero that is necessary, they are constantly taking suggestions into account, so it seems very unempathetic on the part of some people and even rude to say that customers expect everything to be handed to us on a silver platter, I think it's fair that someone who pays for a product has high expectations, it costs nothing to be kind, believe me, if you are, those people will recommend your product to more people, maybe not all customers need the same help, and some won't bother you because they understand, but don't think everyone has the same experience, without anything else to say, Milky is a great supplier, at first I had my doubts because if you check their thread you will find many varied reviews, but I bought a month's subscription even without receiving a trial, and I have been playing for a week without any problems, I hope it continues that way and above all that it serves as an example for other suppliersQuote:
Just chiming in from our side regarding this discussion, as it's always a bit odd to see anyone criticize the idea of "spoon-feeding" in this context.
We don’t see anything wrong with customers expecting a high level of support, even to the extent of being fully ''spoonfed'' from start to finish. That’s not only how we operate, but how we believe any serious and reputable provider should operate, including fostering a helpful community. If someone is paying a significant monthly fee for a live service, it's entirely reasonable for them to expect comprehensive support, regardless of their technical background or willingness to dive into things on their own.
It's surprising how the “learn it yourself” mindset has become so normalized in this scene. In most other industries, this would be considered poor customer service and/or business planning. Businesses that genuinely care about their users go the extra mile to assist them.
On our end, we consistently remind our users that there are no “stupid questions”. If you're a paying customer, you shouldn't have to stress over technicalities, configs or anythign related to the product, regardless if it would be ''Common sense'' or not.
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It’s not the customer’s job to uncover every little detail. It's the provider's role to explain, demonstrate, and support. As features and settings get more advanced, so does the complexity of configs. As a good example, that’s exactly why we provide fully ready-to-use, legit configurations, updated with every major cheat patch, so any customer can hop in confidently with zero prior knowledge.
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Whether you're using keyboard or controller, we offer full setup support: from automated installation to personalized config adjustments. If a customer can buy the software and open a ticket, that's all they need to do, we handle the rest.
To us, this is just common sense and our ticket numbers shows it. We are dedicated to help each customer. Unfortunately, not every provider shares this mindset, or even has the means to deliver this level of service.
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