Quote:
Originally Posted by junk112
Why was that guy banned after playing for only one hour in a single day?
|
* The user received the product.
* The user received full setup assistance and a custom build prepared live via screenshare.
* The user experienced FPS issues, which we offered to troubleshoot together.
* The user was clearly advised not to play FaceIT temporarily.
* The license remained active (30 days) for normal gameplay.
* The following day, the user claimed a ban.
Before we could complete our review and respond properly, the user leaked files with person blackmailing us.
.
Due to multiple violations of our Terms of Service including leak of files damaging our name with missleading and threating us both involved users were permanently banned from our service. No refund will be issued.
There has never been any claim of permanent undetected status. Detection status can change at any time. This is an inherent risk with software related to Counter-Strike 2 and FaceIT.
Products remain operational and we didnt scam any person all the time.
This matter is considered closed.
Also its FaceIT whats the point of posting that for rust section you guys have nothing else to say?