Quote:
Originally Posted by GrandpaVex
Status "unknown" and "Subpar Support"... Wow!
1. We have had in a year, 3 reports of bans. 2 of which was caused by a spoofer and the other was someone that was banned immediately (and everyone knows an immediate ban before going into server was a previous ban, probably offline ban).
2. Support (below average) - We have probably one of the best, if not, the best support "not ran by kids" and active 24h. We also have a 16,000 line AI ticketbot that solves 99% of the issues for everyone and a custom checker tool called VexOS Checker (used by other servers to give support to their customers as it has came to my attention) with a very easy interface and step by step instructions with UI buttons to toggle certain settings with "1-click" without having to read 10 pages of tutorials and go threw hidden windows settings (even tho VexOS is plug and play). Saying that, there is absolutely NO need to disable anything except for Virtualization.
Apart from this, we have highly trained staff with more than enough knowledge, not the typical kid that learnt how to switch on his PC 3 days ago. Our staff are very familiar with coding, smbios and AC flags etc...
So yeah, kind of a shock to see how this status was changed and how support was classed like this... oh and to finish it off, you even got the price incorrect, surprise surprise. Either remove us from the list or fix it because it's obviously not trusted nor is accurate.
I guess all of these posts I have been reading about many users doubting this is legit are real... Updated cluelessly and probably because no freebies are offered or ass licking done to whoever runs the list. But hey, I didn't ask to be on this list in the first place, nor did I know about it until we got some applications to join our server quoting epvp. But yeah, as I said before, if this is the way things are run around here, I prefer to exclude myself, my brand and my product to not be associated with such garbage. Too much work goes into everything for having to waiste time on this.
Kind regards,
GrandpaVEX
VexOS Owner
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Quote:
Originally Posted by !JoelR
| Status | Description |
|---|
| Unknown | The developer lists the cheat as use at your own risk, under testing or users have reported bans |
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1. Being listed as Unknown does not mean a cheat has been detected. You would have known this if you had read the thread before having a crash-out, both on Discord and here. It is standard procedure: if I receive several reports, a provider is temporarily changed to “Unknown” before it is looked into further and confirmed whether the provider is detected or not.
2. You’re right about the support issue, you’re the one who should have been noted as subpar, not your support. The “not run by kids” claim does not seem to apply to you. Lashing out at your own customers, calling them clowns in a public chat (when they hadn’t even said anything there yet), does not exactly scream professionalism.
3. I’m not even sure what to say about this part, you’re just rambling, seemingly out of anger. The price was set by your good friend when he maintained the list. All other providers simply DM me when something listed is wrong, and things get resolved within a couple of hours.
At your request, you have been removed from the list. Have a good day :)
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I’m not going to respond to the other people in the dogpile, as it’s the same 4–5 people every time, who also conveniently all have a financial incentive to do so.