Quote:
Originally Posted by Sultanq8
Hi @ [Only registered and activated users can see links. Click Here To Register...], You should probably add @ [Only registered and activated users can see links. Click Here To Register...] / Moonlight Untrusted,I recently had an unpleasant interaction with Moon to be honest who seems to lack basic manners. I approached him politely and asked for on what I needed to do to make his CB hardware work for me. Instead of offering help, he responded aggressively, asking if I couldn’t read and threatening me with a ban without cause. When I tried to address the issue calmly, he claimed I hadn’t mentioned an upgrade, which wasn’t the case. I then asked him, "Can't you read?" and he banned me. I have proof of this interaction, which I will be sharing now.
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At Moonlight, we expect potential users to approach support with a willingness to read and follow the information we provide. Our resources, including our website and documentation, are there to ensure potential users can find answers before opening a ticket.
In this case, despite being given clear information about hardware requirements, you continued to ask the same question in different ways. When we pointed this out, you disregarded our guidance and persisted, showing a lack of effort in reading or understanding the provided details.
We only engage with potential users who are respectful and willing to follow instructions. When someone repeatedly ignores information and demands answers that have already been given, we have no obligation to continue assisting them.
Our stance is simple:
If you won’t read or listen, we won’t waste our time.
P.S. Calling me bad names is not a good thing to do!
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