Well, I ordered him a DuoQ Boost from G2 to P5 on Saturday, he did couple games (playing them pretty well to be fair) and we won them. Then he told me he needed to take a break.
4 days later, haven't played again with him and decided to ask for a refund, not the whole price but letting him take the 2 net wins he got.
He told me that he won't refund and asked me to do it on SoloQ, but that's not what I ordered.
Anyway, just to let you guys know that he won't refund if he can't give me the service I bought.
Cheers,