Today, I joined the GGL community.
I recently purchased GGL via PayPal (F&F) and was thoroughly impressed with Robin's exceptional service. After completing the purchase, I received detailed instructions on how to download, store, and name the .exe file, along with essential Windows security tips to avoid any potential issues.
Despite carefully following the README file instructions, I encountered a generic user error. Upon contacting Robin, he promptly suggested using AnyDesk, a remote desktop platform. Robin connected to my PC and resolved the issue in seconds. His efficiency and expertise were truly commendable.
Not only did Robin fix the problem swiftly, but he also went above and beyond by setting up everything for me without requesting additional payment. He configured every detail, including keybindings, and even provided a three-day trial of Makulu's premium routines for Ret. Makulu is known for delivering high-quality services, similar to Robin and GGL.
The entire setup process took Robin no more than 10-15 minutes. He then demonstrated the program's capabilities by sending my character to the Training Dummies, achieving an impressive 700 DPS on average in Burst Mode. This performance was remarkable, especially considering my character's relatively new status, 4 weeks old, and gear level (ILVL 526).
Robin's outstanding customer service left a lasting impression. Despite only knowing me for a short time, he exhibited more care and attention than any other developers I have encountered. Unlike others who have been rude or dismissive, Robin treated me with the utmost professionalism and respect.
I wholeheartedly recommend GGL for its superior service and exceptional customer care provided by its staff. While the price may be higher, the quality and professionalism you receive are unparalleled. Don't waste your time with cheaper alternatives that offer subpar service and potential security risks. Invest in GGL for a reliable, professional, and rewarding experience.
As a side note, when you receive exceptional support from someone who goes above and beyond without expecting anything in return, consider paying that kindness forward. A small gesture, such as a tip for a coffee, can make someone's day. To show my appreciation, I sent Robin 30 Euros as a token of gratitude for his outstanding service.
I have proof of payment on file as evidence that this is a genuine buyer experience. Queries from Mods or Admins, please send me a PM. Thank You.