̶h̶e̶l̶l̶o̶I̶ ̶p̶u̶r̶c̶h̶a̶s̶e̶d̶ ̶t̶h̶i̶s̶ ̶p̶r̶o̶d̶u̶c̶t̶,̶ ̶a̶n̶d̶ ̶u̶n̶f̶o̶r̶t̶u̶n̶a̶t̶e̶l̶y̶,̶ ̶n̶o̶n̶e̶ ̶o̶f̶ ̶t̶h̶e̶ ̶c̶r̶i̶t̶i̶c̶a̶l̶ ̶f̶e̶a̶t̶u̶r̶e̶s̶ ̶f̶u̶n̶c̶t̶i̶o̶n̶e̶d̶ ̶a̶s̶ ̶e̶x̶p̶e̶c̶t̶e̶d̶.̶ ̶D̶e̶s̶p̶i̶t̶e̶ ̶m̶y̶ ̶p̶e̶r̶s̶i̶s̶t̶e̶n̶t̶ ̶e̶f̶f̶o̶r̶t̶s̶ ̶t̶o̶ ̶s̶e̶e̶k̶ ̶a̶s̶s̶i̶s̶t̶a̶n̶c̶e̶,̶ ̶m̶y̶ ̶s̶u̶p̶p̶o̶r̶t̶ ̶t̶i̶c̶k̶e̶t̶s̶ ̶h̶a̶v̶e̶ ̶b̶e̶e̶n̶ ̶c̶l̶o̶s̶e̶d̶ ̶w̶i̶t̶h̶o̶u̶t̶ ̶a̶n̶y̶ ̶m̶e̶a̶n̶i̶n̶g̶f̶u̶l̶ ̶r̶e̶s̶o̶l̶u̶t̶i̶o̶n̶.̶ ̶C̶o̶n̶s̶e̶q̶u̶e̶n̶t̶l̶y̶,̶ ̶t̶h̶e̶ ̶c̶h̶e̶a̶t̶ ̶I̶ ̶a̶c̶q̶u̶i̶r̶e̶d̶ ̶f̶r̶o̶m̶ ̶t̶h̶i̶s̶ ̶p̶r̶o̶v̶i̶d̶e̶r̶ ̶h̶a̶s̶ ̶p̶r̶o̶v̶e̶n̶ ̶t̶o̶ ̶b̶e̶ ̶o̶f̶ ̶n̶o̶ ̶p̶r̶a̶c̶t̶i̶c̶a̶l̶ ̶v̶a̶l̶u̶e̶,̶ ̶r̶e̶s̶u̶l̶t̶i̶n̶g̶ ̶i̶n̶ ̶a̶ ̶r̶e̶g̶r̶e̶t̶t̶a̶b̶l̶e̶ ̶e̶x̶p̶e̶n̶d̶i̶t̶u̶r̶e̶ ̶o̶f̶ ̶m̶y̶ ̶f̶u̶n̶d̶s̶.̶
̶̶I̶ ̶c̶a̶n̶n̶o̶t̶ ̶i̶n̶ ̶g̶o̶o̶d̶ ̶c̶o̶n̶s̶c̶i̶e̶n̶c̶e̶ ̶r̶e̶c̶o̶m̶m̶e̶n̶d̶ ̶t̶h̶i̶s̶ ̶p̶r̶o̶d̶u̶c̶t̶ ̶t̶o̶ ̶o̶t̶h̶e̶r̶s̶.̶ ̶F̶u̶r̶t̶h̶e̶r̶m̶o̶r̶e̶,̶ ̶s̶i̶n̶c̶e̶ ̶m̶y̶ ̶l̶i̶c̶e̶n̶s̶e̶ ̶h̶a̶s̶ ̶n̶o̶w̶ ̶e̶x̶p̶i̶r̶e̶d̶,̶ ̶i̶t̶ ̶a̶p̶p̶e̶a̶r̶s̶ ̶t̶h̶a̶t̶ ̶m̶y̶ ̶s̶u̶p̶p̶o̶r̶t̶ ̶i̶n̶q̶u̶i̶r̶i̶e̶s̶ ̶a̶r̶e̶ ̶b̶e̶i̶n̶g̶ ̶d̶i̶s̶r̶e̶g̶a̶r̶d̶e̶d̶.̶´
They've now seemingly sorted my issue. Reasoning behind ticket closure was due to inactive tickets. This should be edited, as the ticket was closed whilst I was waiting for them to answer. However, GTF is working for me now. Apologetic support/owner, which is a massive thumbs-up.