I never said i reached out you to, i said i have confirmed the information i had gotten with you, which is true. This information was regarding to yet another customer being tired of the issues with features not being in the cheat, and weeks of waiting for compensation.Quote:
This wording implies that you confirmed something with me in reality, I had to approach you to correct the record.
This is the information i had gotten about a complain from a customer:
"Just ESP and silent aim, brooo
I can't take it anymore
Now he says it'll take until July or something
What kind of crap is this
And for compensation, he’s been saying 'soon soon' for weeks"
Just because his no longer an active customer, doesn't mean he wasn't a customer. The fact that you banned him from simply sharing his frustrations about EvilCheats, i believe prove something regarding you ways of behaving to customers, when in fact so many have left and complained in the near past.Quote:
The customer in question violated our rules by discussing the cheat with individuals outside of our private community, which is against our most important rule. Furthermore, they spread false information. As a result, their account was banned, and we issued a full refund covering the past two months. After being banned, the customer tried to return to our service, which we have denied.
Since they are no longer an active customer, the claim of "a lot of customer complaints" is simply inaccurate.
Just because you have a UD product with a good detection rate & history, doesn't mean it doesn't deserve to be in tier 3, there are multiple reasons for your product to be in tier 3, and i have explained these reasons plenty on times in privates before.Quote:
For context, our cheat stands out on your list for several reasons:
- Its the only one that has never been detected.
- It includes a spoofer.
- Its priced affordably at €59.95 per month.
I have already provided evidence showing that the community is largely satisfied with the cheat, that all customers are fully informed about features and state of the cheat prior to purchase, and that refunds are offered to anyone who is dissatisfied.
This ranking, as it stands, lacks credibility and fairness.
You can disagree all you won't with this, but in the end of the day before your product actually improve and your customers satisfactions improves i don't see any good enough reason to move you to another tier, you product EvilCheats, is literally the product on the market with most complains atm, also with most complains that i have to investigate since it's private, i have spent sooo many hours investigating you and your product to come to the conclusion i have come to.
If you want me to make any kind of evaluations of your product and customer satisfaction, you have to NOT kick/ban me from the discord when we disagree on something, otherwise it's really hard to reevaluate a private product & community.
All other cheats in both tier 1 & tier 2, have magnificent more features at their current state and not users complaining like they do with your product (EvilCheat).Quote:
Despite these advantages, our cheat is listed as Tier 3, while others (facing similar feature-related challenges and being detected more frequently) remain in Tier 2 and Tier 1.
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When all of this is said, i have explained and talked about this in privates with you, i have seen no reason to start a big drama on this thread as it benefits no one.
Btw you are banning your customers because of what you yourself is doing right now. :confused: